Here at Long Island Sports Zone, we place customer satisfaction as our top priority. Our refund policy follows this mentality by providing a fair policy in simple terms and conditions.
Upon request, we will refund all deposits or down payments for team training, team rentals, space rentals, or birthday parties with a notice of cancellation of no less than 14 days prior to the first session or date of birthday party.
Long Island Sports Zone will give you a full monetary refund if you pay in advance and cancel 48 hours before your first session of a package or program (Applies to only Private lessons, Cage Rentals, Clinics, and Classes).
If cancellation notice is less than 48 hours before the first session of package than we will provide a store credit for the amount paid. If a package has been started, we will provide a store credit for the remaining unused paid sessions upon cancellation.
Any program cancelled by Long Island Sports Zone will result in a full monetary refund.
To view our refund policy in legal mumbo jumbo terms, you may visit our Terms of Service section on our website at www.longislandsportszone.com